Phoenix Code Terms of Service

Effective Date: 1-Jan-2026 Version: 5.0

These Terms of Service (the “Terms”) govern your use of Phoenix Code’s company-operated websites and online/back-end services (the “Services”) such as accounts, licensing/entitlements, publishing/preview links, AI features, and other online features offered by CORE.AI Scientific Technologies Private Limited (the “Company”, “we”, “us”).

Preamble

  1. The Phoenix Code app is governed by the App EULA (User Agreement). Your use of official Phoenix Code builds distributed by the Company (including installers, binaries, updates, and Company-operated online services included in the distribution) is governed by the Phoenix Code License Agreement: https://phcode.io/phoenix-code-license.html.

  2. If you obtain Phoenix Code source code from https://github.com/phcode-dev/phoenix, that source code is licensed under the GNU Affero General Public License (AGPL) and is not governed by the EULA, except for any separate proprietary components the Company distributes outside the AGPL repository.

  3. These Terms cover the website + online Services (not your local code editor usage). These Terms apply to your use of the Services we operate (for example: phcode.io, account.phcode.dev, and related service endpoints). If there is a conflict:

    • the EULA controls for the Product/app usage, and
    • these Terms control for the Services.

  4. Privacy is governed by the Privacy Policy. Our handling of personal information is described in our Privacy Policy: https://phcode.io/privacy.html. If these Terms and the Privacy Policy conflict on privacy topics, the Privacy Policy controls for those topics.

  5. Phoenix Pro plans are governed by separate Plan Terms. If you subscribe to, trial, or use any paid Phoenix Pro plan, your plan eligibility, included features, usage limits, renewals, and plan-specific conditions are governed by the Phoenix Pro Plan Terms: https://phcode.io/phoenix-pro-plan-terms.html (the “Plan Terms”).

    The Plan Terms apply in addition to the EULA and these Terms. In the event of a conflict:

    • the Plan Terms control for plan-specific pricing, features, limits, and entitlements;
    • the EULA controls for use of the Phoenix Code application; and
    • these Terms control for Company-operated online Services.

Plain-English summary (non-binding)

1. Definitions

2. Eligibility and acceptance

By accessing or using the Services, you confirm that you:

If you are using the Services on behalf of an organization, you represent you have authority to bind that organization, and “you” includes that organization.

For minors and educational use, see the Privacy Policy section “Eligibility and Use by Minors”.

3. Scope of the Services

The Services may include (depending on availability and region):

Some Services may require sign-in, a paid plan, or periodic verification.

4. Accounts and security

  1. Account information. You agree to provide accurate information when creating an Account and to keep it updated.
  2. Security. You are responsible for safeguarding your credentials and for all activity under your Account.
  3. Unauthorized use. Notify us promptly if you suspect unauthorized access.
  4. Account-less mode. Some uses (including certain educational deployments) may not require an Account; in those cases we process only the limited data needed to operate the Services (see Privacy Policy).

5. Plans, trials, billing, and taxes

  1. Plan terms. Specific plan details (features, limits, pricing, taxes, renewal, and eligibility) are described at purchase, in-app, or in Documentation.
  2. Billing. Paid plans may renew automatically unless canceled (if applicable to the plan). You authorize us (and our payment processors) to charge the applicable fees and taxes.
  3. Taxes. Taxes may apply depending on your location and tax status.
  4. Cancellation and Refund Policy: https://phcode.io/cancellation.html

6. Publishing, previews, and hosted content

If you use publishing/preview features:

  1. What you upload. You may upload or transmit only content you have the right to use and share.
  2. Limited license to operate the Service. You grant the Company a limited, non-exclusive, worldwide license to host, reproduce, transmit, and display Your Content solely to operate the publishing/preview feature you requested (for example, generating and serving a preview link).
  3. Time-limited previews. Preview links may be random, non-indexed, and time-limited; retention and logs are described in the Privacy Policy and/or in-product at the time of publishing.
  4. Responsibility. You are responsible for what/who you share preview/publish links with and for compliance with law (including copyright, privacy, and content rules).

7. Acceptable use

You may not (and may not attempt to):

We may suspend or restrict access to protect users, the Company, or third parties, or to comply with law.

8. AI Features

If you use AI Features:

  1. Processing. Your inputs (which may include Your Content) may be processed to produce outputs.
  2. No AI training by default. By default, we do not use Your Content to train AI models unless you explicitly opt in or otherwise grant permission in a manner that clearly indicates your intent (see EULA + Privacy Policy).
  3. Third-party AI providers. Some AI Features may rely on third-party providers who process data under their own terms; we describe relevant providers and practices in our Privacy Policy, documentation, and/or a subprocessors page where applicable.
  4. You are responsible for use. AI output may be incorrect; you are responsible for reviewing outputs before relying on them, especially for security, legal, or production use.

Some parts of the Services may integrate third-party services (payments, login, AI providers, hosting/CDNs, support tooling, etc.). Your use of third-party services may be governed by their terms. We are not responsible for third-party services outside our control.

10. Changes, availability, and service levels

  1. Service changes. We may modify, limit, or discontinue Services (or any feature) over time, including for maintenance, security, capacity, or business reasons.
  2. Commercially reasonable efforts. We use commercially reasonable efforts to operate the Services reliably, but we do not guarantee uninterrupted availability.
  3. Notice for paid users. For paid plans, if we discontinue an Online Service (or a paid feature that materially depends on it), we will use commercially reasonable efforts to provide at least 30 days’ advance notice where reasonably practicable, unless immediate action is needed for legal, security, fraud/abuse, or harm-prevention reasons.
  4. Rate limits and fair use. We may apply rate limits or usage caps to protect the Services and users.

11. Intellectual property and trademarks

The Company and its licensors own the Services, branding, and proprietary components (including Pro/service-backed features), protected by applicable IP laws. You may not use Company trademarks except as permitted by law or with written permission.

Open-source components remain governed by their respective open-source licenses.

12. Suspension and termination

  1. You can stop using the Services at any time.
  2. We may suspend/terminate your access to the Services if you breach these Terms or the EULA (as applicable), if required by law, or to address security/fraud/abuse.
  3. Effect on Product. Suspension of Services may affect service-backed features (for example, publishing, AI, entitlement verification), but does not grant us ownership of your local files.
  4. Data handling. Account deletion, retention, and log retention are described in the Privacy Policy.

13. Disclaimers

To the maximum extent permitted by law, the Services are provided “as is” and “as available.” We disclaim all warranties, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that Services will be uninterrupted, secure, or error-free.

Mandatory consumer rights remain unaffected.

14. LIMITATION OF LIABILITY

We are not responsible for indirect or consequential losses, such as lost profits, lost data, or business interruption. To the maximum extent permitted by law:

  1. The Company is not liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, goodwill, or business interruption, arising out of or related to the Product or this Agreement.

  2. The Company’s total aggregate liability arising out of or relating to this Agreement will not exceed:

    • for paid plans: the total amount you paid to the Company for the subscription during the most recent paid billing period or term immediately before the event giving rise to the claim; if you paid for an annual term in advance, this amount will be calculated on a pro-rata basis for the portion of the annual term that elapsed before the event giving rise to the claim, and
    • for free users: no liability (except to the extent liability cannot be excluded under applicable law),

  3. You agree that the limits in this Section are the maximum amounts the Company will be responsible for, and you will not seek compensation for any loss or damage in excess of those limits. These limitations apply even if we have been advised of the possibility of such damages and even if any remedy fails of its essential purpose. Nothing in this Agreement limits liability where it cannot be limited under applicable law.

15. Indemnity

To the maximum extent permitted by law, you agree to indemnify and hold harmless the Company from claims arising out of:

16. GOVERNING LAW, JURISDICTION, AND COMPANY INFORMATION

This Agreement is governed by the laws of India, without regard to conflict of laws principles.

Subject to applicable consumer protection laws, the courts located in Ernakulam, Kerala, India will have exclusive jurisdiction over disputes arising from or relating to this Agreement.

Mandatory consumer rights available under applicable law remain unaffected.

Company Information

CORE.AI SCIENTIFIC TECHNOLOGIES PRIVATE LIMITED (CIN: U72501KL2020PTC063362)

Registered Office: No. 6/858-M, 2nd Floor, Suite No. 695 Valamkottil Towers, Judgemukku Kakkanad, Ernakulam, Kerala – 682021 India

Contact: legal@core.ai

17. EXPORT AND SANCTIONS COMPLIANCE

You must comply with applicable export control and sanctions laws. You may not use or export the Product in violation of such laws.

18. CHANGES TO THIS AGREEMENT

We may update this Agreement from time to time.

Unless otherwise required by applicable law, we are not obligated to provide notice of updates to this Agreement. However, if (a) you have a paid Phoenix Pro Plan and a change would materially reduce your paid entitlements during an active paid term, or (b) we make a material change to our privacy practices, we will use commercially reasonable efforts to provide notice through reasonable means (for example, in-app notice, on our website, or via email associated with your account). Any updated Agreement will apply prospectively from its effective date.

By continuing to use the Product after the effective date of an updated Agreement, you accept the updated terms. If you do not agree, you must stop using the Product.

19. Entire agreement and order of precedence

These Terms, together with:

constitute the entire agreement between you and the Company regarding Phoenix Code, the Product, and the Services, and supersede prior understandings on those topics.

Order of precedence (for conflicts):

  1. Privacy Policy (for privacy/data processing topics)
  2. EULA (for Product/app usage)
  3. These Terms (for Services usage)